Returns & Refund Policy

Last updated: September 2026

We stand behind the quality of Sugar Reset. If you are not fully satisfied with your purchase, you may be eligible for a refund under our 60 Day Money-Back Guarantee, described below.

1. 60 Day Money-Back Guarantee

If Sugar Reset does not work for you, simply contact us within 60 days of your original purchase date to request a full refund of the product price, minus any shipping and handling fees. We stand behind our product with confidence.

2. How to Request a Refund

• Contact our support team at contact@customercs.com with your order number and the email address used at checkout.
• Let us know the reason for your return so we can continue improving our product and service.
• Our team will confirm your refund eligibility and provide return instructions if needed.

3. Processing Time

Once your refund request is approved, please allow 5-10 business days for the refund to be processed and reflected on your original payment method, depending on your bank or card issuer.

4. Eligibility

Refund requests must be submitted within 60 days of the original purchase date. Requests submitted after this period will be reviewed on a case-by-case basis at our discretion.

5. Multi-Bottle Packages

The 60 Day Money-Back Guarantee applies to all package sizes (2, 3, and 6 bottles). If you purchased a multi-bottle package, the guarantee still applies from the date of your original order.

6. Shipping Costs

Original shipping and handling fees are non-refundable, except where required by law or in cases of a shipping error or defective product on our part.

7. Questions